“Your web site is the mousetrap. Your content is the cheese”

Nick Krueger Content Marketing 2

Barry Feldman


SEO for Non-Experts: What is it, how does it work, is it dead, and why or why not?

What is SEO anyway?

SEO stands for “search engine optimization.” It is the process of getting traffic from the “free,” “organic,” “editorial” or “natural” search results on search engines.

Major search engines such as Google, Bing and Yahoo constantly crawl the web, indexing content into massive databases of billions of documents, which are searched with the aim to deliver instant search results that are most relevant and popular. Ranking of results is driven by sophisticated algorithms using hundreds of variables that “sort the wheat from the chaff” (relevance), and then to rank the “wheat” in order of quality (popularity).

See 2015 survey results of top search-engine ranking factors (here).

What good SEO will do for your business?

Websites compete for attention and placement in the search engines, and those with the knowledge and experience to improve their website’s ranking will receive the benefits of increased traffic and visibility, which drives sales.

On average, 71.33% of searches resulted in a page one Google organic click. Page two and three get only 5.59% of the clicks. On the first page alone, the first 5 results account for 67.60% of all the clicks and the results from 6 to 10 account for only 3.73%.

Some Tips from Google and Microsoft

  • Make pages primarily for users, not for search engines. Don’t attempt to deceive your users or present different content to search engines than you display to users, a practice commonly referred to as “cloaking.”
  • Make a site with a clear hierarchy and text links. Every page should be reachable from at least one static text link
  • Create a useful, keyword and information-rich site, with pages that clearly and accurately describe your content
  • Create clean, keyword-rich, human-friendly URLs

One of the most important elements to building an online marketing strategy around SEO is empathy for your audience. Once you grasp what your target market is looking for, you can more effectively reach and keep those users.

When considering SEO strategy, keep in mind that most searches fall into one of three buckets:

  1. “DO” – Transactional: “I want to buy a plane ticket”
  2. “KNOW” – Informational: “I’m looking for the name of a music group”
  3. “GO” – Navigational: “I’m looking for a web site”

Allowing this to inform content-strategy will result in the search engine serving up your property as a relevant and popular result. Additionally, the following fundamentals continue to benefit search engine rankings.

  • Accessibility
  • Quality Content
  • Quality Design
  • Keyword and Key Phrase Targeting (but don’t overdo it – more on that below)
  • Social Media Integration
  • Link Building

About Link Building (The Light and Dark sides of the Force)

There are a lot of ways to build a catalog of backlinks that impact your SEO performance. However, there is a light side and a dark side to link-building. While there are methods to build a large volume of back-links in a short time, they can actually hurt your performance as they could result in getting downgraded by an updated Google algorithm.

Cultivate backlinks from these sources to strengthen SEO

  • Business Contacts
  • Forums, social media and websites that are related to yours
  • High Quality Resource Lists
  • News Media and Blogs
  • Social Media Link Acquisition
  • Content Marketing

Distance yourself from these sources which can actually hurt your rankings

  • Reciprocal Link Pages
  • Low Quality Directories
  • Article Marketing
  • Paid Links
  • Forum Spam
  • Link Farms

Remember, you want to stay away from “black hat” SEO tactics that focus only on search engines and not a human audience, and often violate search engine guidelines. While they may have been effective a few years ago, they are likely to incur penalties that punish web site rankings. For a rundown on current dangerous practices, I highly recommend reading Bobby McGill’s “Does My Site Have A Penalty? 27 Risks to Check”. In addition to the previous list, dangerous practices include:

  • Over-optimised anchor text
  • Unnatural guest posting
  • Thin or “scraped” content
  • Keyword stuffing
  • Poor mobile experience

That last one isn’t really a penalty from Google but is imposed by failing to recognize that nearly half of all web interactions are coming from mobile devices. Ensuring a solid user experience on mobile is crucial to maintaining engagement with an audience increasingly on the go.

The REALLY Dark Side (Negative SEO)

The worst kind of black hat SEO isn’t even something you can do, but is something that is done to you by someone else. Also known as ‘Google Bowling’, Negative SEO is the practice of spamming competitive websites with backlinks to devalue them in the search engines. Read an account on a real-life neg-SEO attack on WP Bacon here.

This is a scary practice as there is little the site operator can do to protect the property, other than vigilantly monitor site ranking, immediately investigating sudden drops,  and submitting a disavow file with the offending links to Google.

But, I heard SEO was “Dead”. Is it even still a thing?

Search engine optimization has changed a lot over the years.

When search marketing began in the mid-1990s, manual submission, the meta keywords tag, and keyword stuffing were all regular parts of the tactics necessary to rank well. In 2004, link bombing with anchor text, buying hordes of links from automated blog comment spam injectors, and the construction of inter-linking farms of websites could all be leveraged for traffic.

Today, social media and content marketing are mainstream methods for driving search engine optimization, and search engines have refined their algorithms along with this evolution. Many of the tactics that worked a few years ago can hurt your SEO today.

In fact, there is something of an internet tradition of annually claiming that SEO is dead. A Google search I just performed for “SEO is Dead” returned over 11.5 Million results indicating it remains a lively debate. Driving factors include the increasing role of social media (e.g., Facebook, Twitter) in generating inbound referrals, and increasingly sophisticated search engine algorithms shutting the door on SEO manipulation tactics.

At the end of the day, it seems to come down to one’s ultimate purpose, and definition for SEO.

Search engine providers want to meet user needs through quality search results that are relevant and authentic. To do so, they are driving an evolution of algorithms that are better and better at giving rank to sites with quality content, over those attempting to game the idiosyncrasies of system.

Does this mean that SEO is really dead, or is it finally getting back to the roots of what quality digital marketing has always been about?

Clearly it’s not SEO that is dead but rather the outdated tactics and strategies. More than ever, SEO is about building a quality website with relevant information and adding to it consistently over time. Of the many things written on the subject, I’m going to quote liberally from Razvan Gavrilas‘ outstanding article, “The Many ‘Deaths’ of #SEO Before 2015”, which you can read in full (here).

Before we decide whether SEO is dead or not, we need to clarify what SEO really means. There are a lot of misunderstandings surrounding what SEO is about, which leads people on the wrong track. If for instance, you think SEO is about tricking search engines, linking schemes, and web spam then yes, SEO is dead.

Since 2011, the Panda algorithm targets websites with too much keyword stuffing, advertising, duplicate content or those that didn’t have quality signals pointing to their sites … and a lot of people believed optimization was no longer possible.

In 2012, it introduced the Penguin algorithms, which focused mainly on web spam updates. Penguin checks the links on a website and if it doesn’t like the links pointing to that website, it “demotes” the site’s ranking significantly.

[And] just like anything else, guest blogging has been abused, so Google began to devalue the links from guest blogging.

Last year, Google rolled out two new updates: Penguin 3.0, which focuses on link building strategies (less quantity, more quality), and Panda 4.0, which prevent sites with poor quality content from reaching Google’s top search results.

Diversify your traffic! Write for humans not for search engine bots! Stay away from link building schemes, they might work on short-term but will surely get you penalized heavily in the long-term. Make your content sharable and interesting. Follow people who have sites similar to yours and create connections with them.

As long as search engines exist and are trying to provide users with the most relevant results, the ability to make your site the most relevant will exist. If Google and every other search engine along with it collapse and die, then SEO will probably die along with it. But until that happens, until the system breaks or it is replaced by another one, we are going to have SEO.

SEO is always a challenging field, but it doesn’t change all that much. If you’ve been doing the right things, none of these algorithms should be ruining your businesses.

In conclusion, you are always better off optimizing your website content for search engines than ignoring them. They are simply getting better at detecting quality. The attentive SEO manager will embrace the trend and use it to drive continuous improvement of the online property itself, which is really the entire point of it all.

Stick to the fundamentals, and most importantly, produce quality and engaging content. If your audience responds to your website, Google likely will as well.

As with many disciplines, fundamentals never get old.

Source: Search Engine Land (Download Periodic Table of SEO here)

And many thanks to these excellent sources on the state of SEO:

Search Engine Land “What Is SEO / Search Engine Optimization?”

MOZ “The Beginners Guide to SEO”

B2C “Forget Everything You Know About SEO”

Click Z “Is SEO Dead?”

Search Engine Journal “The Many Deaths of #SEO Before 2015”

Documentary- The Story of Content: Rise of the New Marketing

Technology has changed the game. Consumers can ignore advertising and marketing at will. To break through the clutter, brands need to tell remarkable stories worth listening to and become the media in the process.

The Story of Content: Rise of the New Marketing, a new documentary by the Content Marketing Institute, is the first comprehensive film of its kind for the industry. It explores the evolution of content marketing through the eyes of the world’s biggest leading brands such as Red Bull, Kraft and Marriott; and marketing influencers, including Joe Pulizzi, Ann Handley, Scott Stratten, Jay Baer and more. Featuring case studies from early pioneers to today’s marketing innovators, you’ll learn how content marketing has been–and will continue– to change business and media forever.

Small Business Internet Marketing: 4 Do’s and 3 Don’ts

Launching an online marketing campaign can be quite a challenge for most companies. Many companies hire experts to help them achieve their rankings, boost their profits and optimize conversion funnels. Hiring someone to take care of all these things is a common struggle among small and medium businesses, who often have to work with a limited budget in place.

The following are tips from Internet marketing expert Ben Oren, Director of Web Marketing at WhiteWeb. With over a decade of experience under his belt, he specializes in helping brands strengthen their online presence using both traditional and innovative marketing techniques. His clients include Caesar’s Entertainment (WSOP), Babylon, Bouclair Home and more (including many start-ups).

His insight can help make the most of a startup’s marketing budget, including do’s and don’ts for any website as well as the areas to focus on when launching an online marketing campaign.

Four Things Any Small Business Should Do

  1. Open a Google Business account. “Follow Google’s instructions, which are pretty straightforward,” he said. This is a relatively simple way to gain some exposure for your business, not only in Google search results, but also in Google Maps, Google Local and Google +.
  2. Make sure your website is search engine-friendly. He suggested to check out this list from the Search Engine Journal, on how to improve a site’s optimization. Ben said these advanced on-page SEO techniques will do wonders for your organic visibility online. These strategies “will improve your rankings even without a large number of incoming links,” he said.
  3. Read at least one post about internet marketing per day. Ben, whose specialty is marketing of the creative variety, believes that reading will open your mind to new ideas and best practices. It will “give you a better handling on the subject matter when you decide to launch a campaign,” he added. Start with these high authority sites: MOZ blog, SEJ and Search Engine Land.
  4. Reach out to major publications in your niche. He said the purpose of this is to offer to write a post on a relevant topic for an e-magazine or a top blog. “You’d be surprised how many authoritative sites out there are searching for quality content to publish, which could help businesses like yours immeasurably,” he said. With that, he came up with two simple steps to follow. First, find blogs in your niche. He advised to check out this list for the leading search modifiers. This makes Google work like a scalpel, instead of a club. The second step is to use a web scraper to gather a list into CSV. “I use WebHarvy.com. Find reviews of each site, find contact info and email a pitch. This is called outreach, and it’s important you bring something new to the table. Something you heard and read about that is ‘up-and-coming’. Big publishers love that kind of approach.” he added.

Three Typical Small Business Mistakes

There’s a lot of information on the web about SEO, and it’s not all accurate. The following are the most common, widespread, misleading information. These often results in some very costly and time consuming mistakes.

  1. Content stuffing: this is the act of generating short pieces of content for the sake of cultivating a ‘content strategy’ targeting various search keywords. This method stopped working very early on, around 2006, and it certainly doesn’t work nowadays. Actually, publishing short, superficial and uninteresting texts will be detrimental to any web marketing effort, by putting the site at risk of receiving a Google penalty. If you’re going to invest in content, it’s best to invest in quality over quantity – nix short, generic pieces, instead publish few but highly relevant, thorough, interesting and engaging pieces your site’s target audience will enjoy.
  2. Treating SEO as a separate marketing channel: times have changed, and nowadays SEO is an integral part of a business’ online marketing strategy. Online and offline marketing channels should be as streamlined and in synch as possible, meaning that the business’ marketing messages should be uniform throughout a potential client’s funnel, from exposure-to-conversion. Essentially, this means that all your marketing channels – PPC, social media, PR, TV – should have common goals, a common language, and a common look & feel.
  3. Doing the bare minimum: treating online marketing as a necessary evil is the most common form of wasting time and money among small businesses. Online marketing is no longer about a series of technical actions; it requires a lot of creativity, forethought, attention to detail and impeccable execution. By opting to hire a low cost marketing firm, employee or intern to cover the bases, some small businesses are setting themselves up for failure. Online marketing is not cheap, but when done right, it can be a major stepping stone for any business.

Excerpted from full article:Ben Oren: How to Avoid the Most Common Marketing Mistakes SMB Commit” by Jonha Revesencio at Huff Post. Click here to view full article.

How Big Data Can Help Your Business Thrive

Big Data Matters

If you truly want to make an impact on your company’s bottom line, you need to know what type of people are interested in it. Being privy to this information will allow you to preempt their needs and meet them head-on through strategic targeting.

One example of this exists in the gaming industry, where effectively marketing their product towards those customers who would be most interested in their product. An unfocused marketing campaign that targets a very general audience would be ineffective, and can cost a company thousands in lost marketing dollars.

So where do they get this information? Information aggregation services employ analytics experts, or data scientists, who interpret customer behavior from reams of raw data. With this information, changes can be made with the aim of maximizing revenue. In one case, a game manufacturer was able to double its revenue to over $100 million dollars through simple tweaks to game design that targeted common customer characteristics.

The important thing is to pay attention to your customers and make the appropriate changes, and that’s what makes “big data” so exciting: it can be extremely lucrative, regardless of your specific business niche.

The Growth of Big Data

With the explosive growth of social media and the Internet in general, marketers began to realize the power of harnessing both to increase brand awareness. Later, they discovered that they could learn a lot about their customers’ spending habits and interests by monitoring their online activities.

However, with over 9,000 tweets sent per second, it can seem impractical to dedicate time to understanding and interpreting customer behavior through such a vast amount of data. Even Google had attempted the enormous feat of indexing tweets back in 2011, but ultimately failed.

Even worse, some financial officers may be cross to budget for social media departments due to the department’s inability to provide a tangible ROI. In fact, many social media departments are shut down entirely due to not having set goals. If the department can’t prove that it’s making a difference in returns, it doesn’t have a chance of survival.

And that, sadly, is where many companies get it wrong. You can’t simply jump on the social media bandwagon and specifically assign a team to do just that. Rather, an integrated approach that utilizes all facets of big data would effectively cover all of your bases and provide you the valuable insight to make informed decisions.

Psychographics Fill in the Gaps

Where demographics cover the basic physical traits of a customer base, psychographics go one step further by observing customer behavior. In essence, it takes into consideration the customer’s social identity and modifying marketing efforts to meet that identity. Where demographics can be lifted from readily available tools, psychographics are not.

The basic goals of psychographics are to retrieve customer insight by:

  • Getting to know them
  • Observing their behavior.
  • Asking questions.

As the previously mentioned game manufacturer clearly displayed, customer behaviors were observed, studied and met with relevant changes to game design that netted double their normal revenue.

Even better, the natural steps that come from studying psychographics also generate brand loyalty. When a company takes proactive steps towards connecting with their customer, the latter will feel more valued and will likely recommend the business to their friends and family.

Word-of-mouth recommendations are also very powerful at creating brand awareness and helps companies avoid the old school and inefficient method of “cold calling” potential customers.

Examining and acting upon what motivates your customers will generate more accurate leads than simply pandering to what’s shown in a demographics spreadsheet. Just because your customers share the same age group or income level doesn’t mean that they have the same interests.

Instead, find out what motivates them and where they interact most.

Examples of Big Data in Action

Where using big data can help a company effectively connect with their customers, it can also be used in other areas, such as company expansion. For example, Wendy’s recently utilized a GIS service called Esri to help them determine where to build new stores. When ran, the system gives planners demographic information on nearby residents and sales records, mostly pulled from public records.

After the economic downturn of the economy in 2008, many companies have turned to services like Esri to reduce the risk that comes with a serious investment like expansion. However, it has also been used in more customer-centric approaches as well, like with Ascena Retail Group, Inc., which owns brands Maurice’s, Dress Barn & Justice. All three of these brands cater to three distinct audiences, and through the use of big data, Ascena Retail was able to stratify all three brands and effectively plan for their integration based on socioeconomic information.

Regardless of your application, big data can help you significantly reduce your risk and help you make informed decisions in regards to marketing and planning. The chances of a return are much greater if you make a genuine connection with your customers, and part of that is fulfilling a need before any of them knew they had one.

This excerpt is from the Innovation Excellence. To view the whole article click here.